Terms and Conditions / Privacy Policy | Steel string, classical, electric and resonator guitars

Terms and Conditions / Privacy Policy

Terms and Conditions

If you choose to visit The Acoustic Centre web site, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of our local state. If you have any concern about privacy of your personal information as used and collected within this website, please send us a description by clicking on the "Contact Us" link and we will try to resolve it.
Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account.
Information You Give Us
You provide most such information when you search, buy, order, or other methods of communication via our website or email to The Acoustic Centre. As a result of those actions, you might supply us with such information as your name, address, and phone numbers, and credit card information.
Automatic Information
For security purposes The Acoustic Centre sometimes collects and analyses the Internet protocol (IP) address used to connect your computer to the Internet, and to our website. This is done for your protection for tracking purposes in the unfortunate event that someone gains access to your personal or financial information and opens an account, or makes purchases under your name.
Contact Details
If you have any questions about this Privacy Policy, the privacy practices of the Site, or if you want to exercise any of the rights that you are given under this Privacy Policy, you can contact:
The Acoustic Centre
206 Park St
Sth Melbourne 3205
Victoria Australia
03 9699 5691
info@acousticcentre.com.au

Privacy Policy

At The Acoustic Centre, we are committed to ensuring the privacy of your information. We understand that as a customer using the The Acoustic Centre website how important the privacy of your personal information is to you. The following statement addresses relevant privacy issues for the The Acoustic Centre. However, if you have any further questions relating to this privacy statement, please do not hesitate to email us.

INFORMATION WE COLLECT

For each visitor to our web site, our web server collects the following type of information for statistical purposes:

• The number of users who visit the website, 

• The date and time of visits, 

• The number of pages viewed, 

• Traffic patterns

This is anonymous statistical data and no attempt will be made to identify users or their browsing activities. We use this data to evaluate our website performance and to improve the content we display to you.

WHEN YOU PROVIDE INFORMATION

The type of information that we collect from you will depend on what products and services you use on the website. When you provide us with personal details i.e. when applying for a The Acoustic Centre product or online service, we will request personal information such as your name and address, your e-mail address and a contact phone number. This information is important so we may contact you when necessary on issues relating directly to the product or service.
We will not use your personal information for any purpose which is not related to the products or services we provide to you or for any purpose for which you would not reasonably expect us to use the information. Your information may be used by The Acoustic Centre to enable us to offer you other products and services that will enhance our relationship with you. It is your decision whether you wish us to provide this service to you. We may release information about you where there is a duty to the public to disclose that information. However, we will not sell or disclose your information to any individual or entity outside The Acoustic Centre, for marketing purposes.

EMAIL ADDRESSES

We may use your email address to send our regular communications which provide information, updates on new services and special offers.
It is our policy to only email customers who give us permission to do so. If we send you an email for a commercial purpose, we will give you the option of not receiving further communications of this nature.

SECURITY OF CAPTURED DATA

When capturing customer data it is passed through a secure The Acoustic Centre server using encryption technology to ensure that your information is protected when being sent over the Internet. This also applies to information that may be collected for The Acoustic Centre by an agency i.e. when entering a competition, where it will also be passed through a secure server.
Additionally, all stored customer information is protected from unauthorised access through the use of secure passwords and user log ins or other security procedures.