Overview

By visiting The Acoustic Centre website, your visit and any dispute regarding privacy are subject to this Privacy Policy and our Conditions of Use, including applicable limitations on liability and the application of Australian law.

Our business and systems evolve over time, and this Privacy Policy may be updated occasionally. Unless stated otherwise, the current version applies to all information we hold about you.

Information You Provide to Us

You provide personal information when you interact with our website or contact us, including when you browse, purchase, place orders, or communicate with us via email or other channels.

This information may include your name, billing and delivery address, phone number, email address, and payment details. This information is collected only where necessary to process orders, provide services, or respond to your enquiries.

Information Collected Automatically

For security and operational purposes, we may automatically collect certain technical information when you visit our website.

• Internet Protocol (IP) address
• Date and time of visits
• Pages viewed and traffic patterns
• General usage and performance data

This data is collected in an anonymous form and is used to monitor website performance, improve user experience, and assist with security monitoring.

How We Use Your Information

Personal information collected by The Acoustic Centre is used only for purposes that are reasonably necessary to operate our business and provide our products and services.

• Processing and fulfilling orders
• Communicating with you about your purchases or enquiries
• Providing customer support
• Improving our website, products, and services

We do not sell, rent, or trade your personal information to third parties for marketing purposes. Information may only be disclosed where required by law or where there is a duty to the public to do so.

Email Communications

We may use your email address to send you order updates, service-related communications, or marketing emails where you have opted in to receive them.

If you receive a commercial email from us, you will always have the option to unsubscribe from future communications of that type.

Security of Your Information

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure.

When personal information is transmitted through our website, it is protected using encryption and secure server technology. Stored customer information is safeguarded using password protection and other appropriate security measures.

While we take data security seriously, no method of transmission over the Internet can be guaranteed to be completely secure.

Contact Us

If you have any questions about this Privacy Policy, our privacy practices, or wish to access or update your personal information, please contact us:

The Acoustic Centre
206 Park Street
South Melbourne VIC 3205
Australia

Phone: (03) 9699 5691
Email: info@acousticcentre.com.au