AUSTRALIA'S #1 ACOUSTIC GUITAR SPECIALIST

SETUP

Acoustic Guitar Service and Repairs - Book Online

Every guitar needs regular maintenance and care to keep it playing, sounding and looking its very best, and this is especially important with carefully crafted acoustic instruments. Environmental factors including humidity levels and temperature can greatly affect an instrument, and seasonal changes can drastically alter the feel, sound, and playability of your guitar. As a rule, we recommend a setup and service at the start of each season to keep your guitar performing as it should.

To make a booking, you can use our online booking service on this page. Simply choose your service and click "Schedule Your time". Bookings are for the day of drop off, pick any time and bring your instrument in on that day. 

Our in-house techs have decades of experience with all brands and categories of instrument, with dedicated specialist tooling and manufacturer-approved qualifications. If you are unsure of the service you require, please contact us at info@acousticcentre.com.au or on (03) 9699 5691. Services include:

Setup and Service

  • Restring with strings of your choice (strings not included in price)
  • Action and relief adjustment to suit your personal playing style
  • Fretboard oil and clean
  • Fret buff and polish
  • Humidity check
  • Body cleaned, polished and buffed
  • Truss rod adjustment
  • Saddle adjustment
  • Nut adjustment
  • Tremolo balancing (if applicable)
  • Intonation adjustment
  • Electronics clean and check
  • Battery check & replacement

Restring

  • Restring with strings of your choice (strings not included)
  • Humidity check
  • Body cleaned
  • Truss rod adjustment

Pickup Installation

  • Professional pickup installation with pickup of your choice (pickup not included)
  • Humidity check
  • Body cleaned
  • Truss rod adjustment
  • Electronics clean and check
  • Battery check & replacement

If you purchase the pickup and guitar from Acoustic Centre, installation is free! Just contact our friendly staff to schedule your installation.

Please note -  replacement parts are not included as part of the service price. Guitars are serviced at our South Melbourne store, and the customer is responsible for transporting instrument to and from our store. Setup and service turnaround varies - please ask at time of booking.

Instruments & Amps

  • Free courier shipping on orders over $999 to eligible metro areas

  • $49–$69 standard shipping on lower-value orders

  • Express shipping available for an additional fee

  • Regional and remote areas may incur higher freight costs

Accessories

  • Free standard shipping on orders over $99

  • Flat $11 shipping under $99

  • $15 express shipping available

Delivery Details

  • All orders ship with tracking

  • Instruments and large items require signature on delivery

  • If freight costs exceed expectations, we’ll contact you before shipping

Shipping rates, eligibility, and delivery options are confirmed at checkout based on your location.

Ways To Pay

Buy Now, Pay Later

  • Zip – 3 months interest-free under $1,000, 6 months interest-free over $1,000

  • Afterpay – available at checkout

Pay in Full

  • Credit & Debit Card

  • PayPal

  • Bank Transfer

Rent to Own

  • Studio19 Rentals – low monthly payments with the option to buy later

All prices are in AUD and include GST. Payment options are shown at checkout.

Returns

  • If something’s not right, please contact us first and we’ll help you work through the best solution

  • Returns, exchanges, repairs, or credits are available for faulty or misdescribed items

  • Return requests should be made within 7 days of delivery

  • Freight charges aren’t refundable

  • Non-faulty returns may incur return shipping and a small restocking fee

  • Opened consumables (including strings and picks) can’t be returned

Returns are assessed case-by-case so we can ensure the fairest outcome for everyone.