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Acoustic Guitar Service and Repairs - Book Online

Every guitar needs regular maintenance and care to keep it playing, sounding and looking its very best, and this is especially important with carefully crafted acoustic instruments. Environmental factors including humidity levels and temperature can greatly affect an instrument, and seasonal changes can drastically alter the feel, sound, and playability of your guitar. As a rule, we recommend a setup and service at the start of each season to keep your guitar performing as it should.

To make a booking, you can use our online booking service on this page. Simply choose your service and click "Schedule Your time". Bookings are for the day of drop off, pick any time and bring your instrument in on that day. 

Our in-house techs have decades of experience with all brands and categories of instrument, with dedicated specialist tooling and manufacturer-approved qualifications. If you are unsure of the service you require, please contact us at info@acousticcentre.com.au or on (03) 9699 5691. Services include:

Setup and Service

  • String replacement with strings of your choice (strings included)
  • Action and relief adjustment to suit your personal playing style
  • Fretboard oil and clean
  • Fret buff and polish
  • Humidity check
  • Body cleaned, polished and buffed
  • Truss rod adjustment
  • Saddle adjustment
  • Nut adjustment
  • Tremolo balancing (if applicable)
  • Intonation adjustment
  • Electronics clean and check
  • Battery check & replacement


  • String replacement with strings of your choice (strings not included)
  • Humidity check
  • Body cleaned
  • Truss rod adjustment

Pickup Installation

  • Professional pickup installation with pickup of your choice (pickup not included)
  • Humidity check
  • Body cleaned
  • Truss rod adjustment
  • Electronics clean and check
  • Battery check & replacement

If you purchase the pickup and guitar from Acoustic Centre, installation is free! Just contact our friendly staff to schedule your installation.


Please note -  replacement parts are not included as part of the service price. Guitars are serviced at our South Melbourne store, and the customer is responsible for transporting instrument to and from our store. Setup and service turnaround varies - please ask at time of booking.

Acoustic Centre offers free Australia-wide shipping on all accessory orders (excluding bulky items including amplifiers and cases) over $50, and free courier shipping with tracking on all instruments and amplifiers over $599, and cases over $299. We also offer Express shipping options at checkout.

Occasionally due to issues with delivering to remote or unusual destinations, we aren't able to offer free postage. We reserve the right to retract the offer if freight costs exceed 15% of your purchase. We will always notify you if there is an issue and offer a full refund or arrange alternative delivery options.

All strings and accessories will be shipped with tracking via courier or Australia Post. Other items including guitars and amplification equipment will be shipped using our courier service providers, with a tracking number and signature on delivery.

The Acoustic Centre ships goods Australia-wide, however at this time we are unable to accept international orders. Please contact us on (03) 9699 5691 to enquire about a special order. The Acoustic Centre is located at 206 Park St. South Melbourne, Victoria, Australia. We ship daily at 2pm (Monday to Friday) excluding Victorian public holidays.
You are welcome to pick your order up instore, but we will require photo identification to ensure against fraud. If you require more info on shipping to your area, or have any questions regarding shipping, please contact us via info@acousticcentre.com.au or by phone on (03) 9699 5691.

Zip Money - Buy Now, Pay Later.

We offer 3 Months interest free on purchases under $1000, and 6 Months interest free on purchases over $1000.

Click here for more information and Application form - it only takes a minute!

Studio 19 RentalsWe rent the things people love.

Studio19 Rentals operates Australia’s foremost in-store Rental program for musical instrument retailers, and allows you to have the gear of your dreams now for a low monthly price. 

Studio19 offers:

  •  Low monthly payments
  •  Apply to buy at any time
  •  Protection plan available
  •  Return anytime after the minimum rental period
  •  No ongoing account keeping fees or charges

Click here  for more details.